Whether the comments online are good or bad ,you really should have a process to answer . This grows a good online reputation that attracts new customers. The online reputation firm you employ will first want to create a strategy to keep track of online review websites and social networking sites.
The very best firmshave exclusive tools to keep an eye on and strengthen your 5-star credibility andreputation online. You need to expect to receive access to a back office tomonitor how well the firm is managing and building your 5-star reputation.
Keep away from online reputation management companies that only keep an eye on bad or good comments. You really need a system for your staffto immediately respond to the reviews. Due to the fact that it's free, they may use Google Alerts.
Generally there are two type of damaging comments your rep management firm could discover online. There may be complaints found on Social network sites like Facebook or Twitter.
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